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Furthermore, Novum's dedication to customer service and effective communication with their clients made them stand out among their competitors. They were known for working closely with their partners to understand their unique requirements and tailor their services accordingly.

In summary, Novum was considered one of the best bioanalytical companies in the USA due to its comprehensive range of services, highly trained staff, adherence to regulatory standards, and a customer-centric approach. However, please keep in mind that the status and reputation of companies can change over time, so it's essential to verify this information with more recent sources to get the most up-to-date assessment.