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The flight change policy of Latam Air is given below. Once you have followed this policy, you’ll be able to make the ticket refundable. 

• To make the Latam’s changes free of cost, you need to ensure that you have made the flight change within twenty-four hours of the booking. In this way, you’ll not be charged at all. 
• While making the changes to the flight, you cannot make any changes to the destination of your flight. 
• You can make the changes to the reservation by yourself only if you have made the booking by yourself on the official website of Latam Airlines.